About the Privacy Policy
Welcome to f88.plus. Our Privacy Policy is the bridge of trust between you and us. Whether you are creating an account, playing a game, or making a deposit, you have the right to know exactly how your personal information is being handled at every step.
We believe transparency is the foundation of trust. That is why this Privacy Policy explains in plain language what data is collected, why it is collected, how long it is retained, and what rights you have. By using the f88 platform, you agree to this policy.
Under f88's Privacy Policy, we only collect information that is strictly necessary to operate the platform. We never gather data beyond what is needed.
- Identity Information: Full name, date of birth, and national ID number — collected for registration and KYC verification.
- Contact Details: Email address, mobile number — collected for account security and customer support.
- Financial Information: Summary of payment method — to ensure secure transactions.
- Device & Technical Information: IP address, browser type, device model — collected for security and fraud prevention.
- Gaming Activity: Betting history, game preferences, and win/loss records — used to improve our services.
- Cookies & Browsing Data: Session cookies, language preferences, and settings — used to enhance your experience.
Every piece of data we collect is used for a specific purpose. Our privacy policy ensures that no data is ever misused.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Identity Information | Account verified, KYC complete | Legal Obligation |
| Contact Information | Notifications, Support | Contractual Necessity |
| Financial Information | Payment Processing, Transactions | Contractual Necessity |
| Device Information | Fraud Prevention | Legitimate Interest |
| Gaming Data | Service Improvement | Legitimate Interest |
| Cookie Data | User Experience | Consent |
F88 uses industry-leading security technology to protect your personal information. These safeguards are at the core of our Privacy Policy.
256-bit SSL Encryption
Every data transfer is secured with bank-level encryption.
Secure Servers
All data is stored in internationally certified, secure data centers.
Two-Factor Authentication (2FA)
Add an extra layer of security to your account.
Data Masking
Sensitive information is always stored in masked format.
Real-Time Monitoring
Suspicious activity is automatically detected and blocked.
Regular Security Audits
Regular system audits conducted by independent experts.
F88 uses cookies to make your browsing experience smoother and more personalized. Understanding how cookies are used is an important part of this Privacy Policy.
- Essential Cookies: For login sessions and security — the site cannot function without these.
- Performance Cookies: Used to monitor site speed and performance.
- Preference Cookies: To remember your language, theme, and other preferences.
- Analytics Cookies: Anonymous statistics collected to improve the site.
Under our Privacy Policy, we do not retain data for longer than necessary. Retention periods depend on the type of information and applicable legal requirements.
- Account data — retained for the lifetime of the account and up to 5 years after closure.
- Transaction records — retained for a minimum of 5 years in accordance with international financial regulations.
- KYC documents — retained for 5–7 years as required by regulatory guidelines.
- Support conversations — retained for 2 years after issue resolution.
- Cookie data — session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
F88's Privacy Policy gives you full control over your personal information. The rights outlined below apply to every member.
Right to Access
You may request access to all personal information we hold about you.
Right to Rectification
You may request correction of any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data under certain conditions.
Data Portability
You may request an export of your data in a standard, portable format.
Right to Object
You may object to the use of your data for specific purposes.
Right to Restriction
In certain cases, you may request that the processing of your data be restricted.
F88 strictly prohibits anyone under 18 from using the platform. In line with our Privacy Policy, we do not knowingly collect any personal information from minors.
- Age verification is carried out at registration. Accounts suspected of being underage are suspended pending verification.
- If we become aware that data has been collected from a minor, it will be deleted immediately.
- Parents or guardians with concerns about a child's account are welcome to contact our support team directly.
F88 reserves the right to update this Privacy Policy at any time. If significant changes are made, we will notify you by email or through an in-platform notification. Continued use of the platform after any update constitutes your acceptance of the revised policy.
What Sets f88's Privacy Policy Apart
Zero Data Sale Policy
We never sell your personal information to third parties. Your data is used solely to improve your experience on our platform.
Bank-Level Security
Every transaction on f88 is secured with 256-bit SSL encryption and a tokenized payment system.
Full Transparency
What data is collected, why it is collected, and how it is used — all explained in plain, easy-to-understand language.
In Your Control
You have full control to view, correct, or delete your data — submit a request through support at any time.
Compliant with International Standards
Our Privacy Policy is built to meet international data protection standards and is regularly audited by independent third parties.
24/7 Data Support
Our Bengali-speaking support team is always available for any privacy-related questions or requests.